Warranty and Repair
Le Bijoux does not accept returns or cancellations, however, if there are any issues with the product (i.e. it needs repairs), we are happy to help.
Please remember to know your measurements before ordering. We will be happy to adjust the product to fit you before shipping. If you would like to have the product repaired after receiving it, you can send it back for adjustment. However, any shipping costs (back to us and then back to you) must be borne by the buyer. If you need to send the product back to us for repair, please email us for shipping assistance and instructions. Please do not send us any product without first emailing for instructions. If any product is sent to us without our instructions, or if the instructions we provide are not correctly followed, the package may be refused and you will be charged for any incurred costs such as taxes, duties, brokerage fees and shipping costs.
*Please note that due to the handmade method, some parts cannot be adjusted. If you contact us to inquire about adjustments, we will let you know if the part can be changed or if we can provide you with other options.
Please remember to know your measurements before ordering. We will be happy to adjust the product to fit you before shipping. If you would like to have the product repaired after receiving it, you can send it back for adjustment. However, any shipping costs (back to us and then back to you) must be borne by the buyer. If you need to send the product back to us for repair, please email us for shipping assistance and instructions. Please do not send us any product without first emailing for instructions. If any product is sent to us without our instructions, or if the instructions we provide are not correctly followed, the package may be refused and you will be charged for any incurred costs such as taxes, duties, brokerage fees and shipping costs.
*Please note that due to the handmade method, some parts cannot be adjusted. If you contact us to inquire about adjustments, we will let you know if the part can be changed or if we can provide you with other options.